We deliver to all governorates across Egypt through carefully selected, trusted courier companies.
Shipping Cost
The delivery fee is clearly shown at checkout. We offer free or discounted shipping for large orders and special promotions.
Tracking & Delivery
Your order is our priority We closely follow your order with our courier partners to ensure fast delivery. The courier will contact you to arrange the most convenient delivery time. Your happiness is our biggest reward
Delivery Time
Usually 2–5 business days depending on your location (may take up to 2 extra days during holidays or peak seasons).
Order Confirmation
Our team will contact you via WhatsApp or phone to confirm your details before preparing your order.
Payment Options
Pay cash on delivery, or use online payment by card or Fawry.
Return Policy
Your Satisfaction Matters
If an item isn’t right or has an issue, you can return or exchange it within 14 days of receiving it. Our team is always ready to assist you with any questions to make your shopping experience smooth and worry-free
Conditions
Item must be unused, in its original condition and packaging. Provide your invoice or order number. Customized or used products can only be returned if there’s a manufacturing defect.
Return Options
Return it to any of our branches, or we can arrange pickup via courier (additional fees may apply depending on order condition & your location ). Refunds are processed within 7–10 business days using the original payment method.
Refund Methods
Cash payments: Refunded via Vodafone Cash or bank transfer.Online payments: Refunded to the same card used for payment.
